It’s important to note when receiving an international shipment that you have provided a valid shipping address, local phone number and email address. We also request that you complete registration at least 3 weeks prior to your event.
Once your kit has shipped, you will be provided with a tracking number via email. We ask that you please be vigilant in tracking your package in order to guarantee its safe arrival. In order to make sure your kit arrives, the package will need to clear customs- which may require an additional fee or phone call with the custom agent. An agent may call you directly to verify the contents of the kit, please make sure you are available to answer any questions and note that all kit contents can be found on event listing. As always, shipping can be unpredictable and there can be unforeseen delays. In these rare cases we ask that you contact Offsyte at email@example.com ASAP.