Hey there! In this article, we will explain how to accept a booking as a vendor on Offsyte.
🔥 We have two types of bookings: instant and request-to-book.
Instant booking
Instant booking listings display a âš¡ icon. When a customer confirms the time slot and pays, the booking is accepted and confirmed automatically (or reserved automatically if your listing requires guest registration). You will receive a confirmation email containing all of the booking details.
Why should I use instant booking?
- Hassle-free. It's the easiest way for customers to book, and also easy for you to manage.
- Selecting Instant Booking also improves how the listing is ranked on Offsyte.
🙌 We always recommend using instant booking if you can - it eliminates back-and-forth for the best possible user experience.
Request-to-book
This is the opposite of instant booking. When a customer submits a booking request, we'll send you an email with the details. You can either respond to the email to accept the booking or decline the booking and suggest alternative dates.
💡 Why should I use request-to-book?
- If you are concerned about double bookings and don't have all your schedules synced in a single place like Google Calendar.
- If you need to check on staffing before accepting a booking
To update your listing's booking type, please contact us.