Hey there! In this article, we will explain how to accept a booking as a vendor on Offsyte.

We have two types of bookings: instant and request-to-book.

Instant booking

Instant booking listings display a ⚡ icon. When a customer confirms the time slot and pays, the booking is accepted and confirmed automatically (or reserved automatically if your listing requires guest registration). You will receive a confirmation email containing all of the booking details.

Why should I use instant booking?

• Hassle-free. It's the easiest way for customers to book, and also easy for you to manage.
• Selecting Instant Booking also improves how the listing is ranked on Offsyte.

 🙌 We always recommend using instant booking if you can - it eliminates back-and-forth for the best possible user experience.

Request-to-book

This is the opposite of instant booking. When a customer submits a booking request, we'll send you an email with the details. You can either respond to the email to accept the booking or decline the booking and suggest alternative dates.

💡 Why should I use request-to-book?

• If you are concerned about double bookings and don't have all your schedules synced in a single place like Google Calendar.
• If you need to check on staffing before accepting a booking

To update your listing's booking type, please contact us.